---
title: "Getting started with the ChargePlanner platform"
url: "https://kb.chargeplanner.ai/en/article/getting-started-with-the-chargeplanner-platform"
language: "en"
last_updated: "2025-07-07T10:08:35.109Z"
---

# Getting started with the ChargePlanner platform

While our knowledge base may seem a bit overwhelming to a first time user, the selection of articles & tours below should already help you understand the basics of your ChargePlanner platform. In general, we've created a **collection of simple platform guidance tours and basic articles** designed to provide you with a seamless and intuitive introduction to our platform. 

We strongly advise reviewing each of these articles as self-study prior to participating in our one-on-one training sessions.

Before we get started, we recommend using the ChargePlanner platform on Google Chrome.

**Use LOCATION PLANNING to simulate your future network changes for fast & ultrafast charging**

-   Start the Location Planning QuickStart\* tour from the helpcenter in the platform to learn some basics
-   Read [this article](https://kb.chargeplanner.ai/en/article/getting-inspired-by-data-to-find-fast-ultrafast-hotspots) if you want to get inspired to find hotspots for fast & ultrafast charging
-   Read [this article](https://kb.chargeplanner.ai/en/article/how-to-test-a-specific-new-charging-location-on-the-predicted-potential) if you want to test a specific new charging location on the predicted potential

**Use OPTIMISE to analyse tenders or test large batches of locations for fast & ultrafast charging**

-   Read [this article](https://kb.chargeplanner.ai/en/article/how-to-use-the-optimize-module) & follow-up all steps

*\*Only available for power users.*

**Use MARKETING EFFORTS to analyze potential for slow charging** 

-   Start the Stay & charge QuickStart tour from the helpcenter in the platform\*
-   Read [this article](https://kb.chargeplanner.ai/en/article/how-to-identify-zones-with-potential-for-slow-charging) on how to identify zones with opportunities for slow charging potential

**Use LOCATION PERFORMANCE to analyze potential for existing fast  & ultrafast charging locations**

-   Read [this article](https://kb.chargeplanner.ai/en/article/how-to-analyze-the-expected-performance-of-your-own-sites)

You can consult all the details of the methodology in our [technical report.](https://kb.chargeplanner.ai/en/article/technical-reports)

**TIP!** Use the Concepts & Terminology collection for a better understanding of the general platform terminology. Or enter any keyword in the search bar at the top of the knowledge base to find all articles related to your keyword.

![](https://cdn-assets.productfruits.com/6c8d3c27-7100-4e44-8ac5-1216877975f5)

> **\*Remark!** The module QuickStart tours can be found in our Help Center. 

![](https://cdn-assets.productfruits.com/a2461991-d403-4493-9679-039e22e6e4e8)